Frequently Asked Questions
Everything you need to know about shopping wholesale with 99Wholesale.
What is the minimum order quantity (MOQ) for a wholesale account?
To maintain our competitive wholesale pricing, we require a minimum order value of $99 per transaction. Individual product MOQs vary and are listed on each product page.
How long does shipping take for bulk orders?
Standard processing takes 1-3 business days. Depending on your location and order volume, shipping typically takes between 3 to 7 business days via our freight or parcel partners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for orders exceeding $2,000.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. International shipping rates and duties are calculated at checkout based on the destination and weight.
What is your return policy for damaged goods?
If you receive damaged or defective items, please notify us within 48 hours of delivery. We will provide a full refund or replacement after verifying the claim with photo documentation.
Can I request a sample before placing a large order?
Yes, we offer sample packs for most of our product categories. Please contact our sales team to arrange a sample shipment at a nominal fee plus shipping costs.