Returns & Exchanges
At 99Wholesale, we strive to ensure your business operations run smoothly by offering a streamlined return process for all eligible bulk purchases. If you are not completely satisfied with your order, items can be returned within 30 days of delivery provided they are in their original packaging.
Initiate Request
Log into your wholesale account and submit a Return Merchandise Authorization (RMA) request through the order history panel.
Receive Approval
Our quality control team will review your request within 48 hours and provide a prepaid shipping label if the return meets our eligibility criteria.
Pack and Ship
Securely pack the items in their original shipping cartons to prevent damage during transit and attach the provided RMA documentation.
Inspection and Refund
Once our warehouse receives and inspects the inventory, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing